PRIVACY POLICY 

Hoku Global Co., Ltd. (“Hoku”, “we”, “us”, or “our”) provides advertising, PR and marketing planning, brand consulting, event and promotion production, and influencer marketing services. In the course of providing these services, we collect and process personal information about our clients (brand representatives), content creators and influencers, and visitors to our website. We handle all personal information in accordance with Japan’s Act on the Protection of Personal Information (the “APPI”) and other applicable laws and regulations. This Privacy Policy explains how we collect, use, share, and protect personal information.

1. Data Controller

Name: Hoku Global Co., Ltd. (株式会社Hoku Global)                                                                                                                                                                                                                Registered office: Shibuya-ku, Tokyo, Japan                                                                                                                                                                                                                     Representative: Momoyo Hisa, Representative Director
Contact: contact@hokuglobal.com

2. Who This Policy Applies To

This Privacy Policy applies to the following individuals:
Representatives and contacts of our client companies (brands)
Content creators and influencers (and their agents or management) with whom we currently work, have worked, or may wish to work in the future
Visitors to our website at hokuglobal.com and users of our contact form

3. Personal Information We Collect

3.1 Client Representatives

Name, job title, department Company name and business address Business email address and phone number Business card information Contractual and transactional information (e.g. contract terms, invoicing, payments) Communication and meeting history

3.2 Content Creators and Influencers 

Name, address, date of birth, gender Public social media profile photo, account names, and handles Email address and phone number Social media account URLs and personal website URLs Follower count, engagement rate, and estimated audience demographics Agent or management information (where applicable) Contract terms, fee arrangements, and bank account information Corporate Number (Hojin Bango) where the creator operates through a corporate entity My Number (Individual Number), only where necessary for withholding tax obligations in connection with fee payments Aggregate post performance data such as views, follower demographics, and impressions on marketing posts

3.3 Website Visitors Information 

submitted via the contact form (e.g. name, email address, message content) Minimal site usage information collected through cookies (e.g. login state, language preferences)

4. Purposes of Use

We use the personal information we collect for the purposes set out below.

4.1 Relations with Clients

  • Sales activities, proposals, and project consultations
  • Conclusion and performance of contracts
  • Planning, execution, and operation of marketing campaigns and PR activities
  • Invoicing, payments, and other transactional administration
  • Responding to enquiries and providing ongoing support
  • Maintaining client relationships and after-sales support

4.2 Relations with Creators and Influencers

  • Operating and managing our creator network
  • Approaching creators for new collaborations
  • Introducing creators to client brands
  • Planning and executing marketing campaigns
  • Concluding and performing contracts, including fee payment
  • Measuring campaign performance and impressions
  • Market analysis and identification of reach and target audiences
  • Responding to enquiries, complaints, and disputes

4.3 Relations with Website Visitors

  • Responding to enquiries received through the contact form
  • Operating and maintaining basic website functionality
  • Detecting and preventing unauthorised access

4.4 General

  • Complying with applicable laws and regulations
  • Protecting our rights and property

5. How We Collect Personal Information

We collect personal information through the following means:
  • Directly from the individual (e.g. via business cards, email, the contact form, or the conclusion of a contract)
  • From the individual’s agent, management, or representing agency
  • From publicly available social media profiles and websites, where such information has been intentionally made public by the individual
  • From social media platforms (such as Meta or Google) on the basis of the individual’s consent
  • Through information submitted via our website contact form

6. Sharing Personal Information with Third Parties

Except in the following cases, we will not provide personal information to third parties without the individual’s consent:
  • Where required by law
  • Where necessary to protect the life, body, or property of a person
  • Where particularly necessary for improving public health or promoting the sound development of children
  • Where cooperation with national or local government authorities is required to perform their statutory duties
We may also share personal information with third parties on the basis of the individual’s prior consent, including in the following cases:
  • Sharing creator information with client brands for proposals and campaign execution
  • Sharing with service providers (e.g. IT, accounting, legal, payment processors) acting on our behalf, limited to the scope necessary for the relevant service
  • Joint use with group companies (including Hoku Scandinavia ApS)

7. Joint Use

We may engage in the joint use of personal information with our group companies on the following basis:
  • Categories of personal information jointly used: name, affiliation, contact details, transactional information, etc.
  • Scope of parties involved in joint use: Hoku Global K.K. and its group companies (including Hoku Scandinavia ApS)
  • Purposes of joint use: as set out in Section 4 of this Policy
  • Party responsible for management: Hoku Global K.K.

8. Cross-Border Transfers

Where necessary for our business, we may transfer personal information to service providers or group companies located outside Japan (for example, Hoku Scandinavia ApS in Denmark or cloud service providers in the United States). In such cases, we will take one of the following measures in accordance with the APPI:
  • Obtain the individual’s consent to the transfer to a third party located outside Japan
  • Rely on the transfer being made to a jurisdiction recognised by the Personal Information Protection Commission (PPC) as providing a level of personal information protection equivalent to that of Japan
  • Ensure that the recipient maintains continuous measures to handle personal information in line with the APPI, secured through contractual or other arrangements

9. Data Retention

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, after which we will promptly delete or anonymise it. Where applicable laws (such as tax, corporate, or labour laws) require retention for a specified period, we will retain the relevant records for that period (typically 5 to 10 years following the end of the relevant relationship).

10. Security of Personal Information

We implement appropriate measures to prevent the loss, unauthorised access, leakage, alteration, or destruction of personal information, including:
  • Organisational measures: appointing a person responsible for personal information handling, and maintaining internal policies
  • Personnel measures: training employees and imposing confidentiality obligations
  • Physical measures: controlling access to areas where personal information is handled, and preventing theft or loss of devices and storage media
  • Technical measures: access controls, protection against unauthorised access, and encryption
  • Supervision of service providers: ensuring necessary and appropriate supervision of third parties processing personal information on our behalf

11. Contact Form and Cookies

Our website uses a contact form and may use cookies for basic site functionality.

11.1 Contact Form

Our contact form (provided by Wix.com Ltd.) collects the name, email address, and message content you submit. We use this information to respond to your enquiry and to provide further information about our services. For Wix’s privacy practices, see https://www.wix.com/about/privacy.

11.2 Cookies

Our website may use cookies for basic site functionality (such as maintaining login state or language preferences). We do not currently use third-party cookies for advertising or behavioural tracking. If we introduce analytics or advertising tools in the future, we will update this Policy and notify users accordingly.

11.3 How to Disable Cookies

You can disable cookies through your browser settings. Please note that disabling cookies may limit the functionality of our website.

11.4 Do Not Track Signals

We do not currently respond to Do Not Track signals transmitted by browsers.

12. Your Rights Under the APPI

Under the APPI, you may request the following in relation to personal data we hold about you:
  • Notification of the purposes of use
  • Disclosure
  • Correction, addition, or deletion
  • Suspension of use or erasure
  • Suspension of provision to third parties
  • Disclosure of records of third-party provision
To exercise any of these rights, please contact us using the details in Section 15. We may ask you to provide identification to verify your identity before processing your request.

13. Minors

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from anyone under 16. If we become aware that we have collected such information, we will delete it promptly.

14. Changes to This Policy

We may update this Policy from time to time to reflect changes in law, our business activities, or operational requirements. Where there is a material change, we will notify users through an appropriate method on our website. The latest version of this Policy will always be available on our website.

15. Contact and Complaints

For any questions, requests, or complaints regarding this Policy or our handling of personal information, please contact:
Hoku Global Co., Ltd. — Privacy Enquiries
Email: contact@hokuglobal.com
You may also lodge a complaint with Japan’s Personal Information Protection Commission (PPC) regarding our handling of personal information.
Personal Information Protection Commission: https://www.ppc.go.jp/en/

16. Effective Date

This Privacy Policy was last updated in May 2026